Fileinbox Terms of Service

Changelog:

2018-05-22: updated to add a European Union clause.
2019-04-29: replaced DBinbox with Fileinbox
2023-12-21: added section prohibiting selling user data

By using the fileinbox.com web site ("Service"), or any services of Fileinbox ("Fileinbox"), you are agreeing to be bound by the following terms and conditions ("Terms of Service"). IF YOU ARE ENTERING INTO THIS AGREEMENT ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND SUCH ENTITY, ITS AFFILIATES AND ALL USERS WHO ACCESS OUR SERVICES THROUGH YOUR ACCOUNT TO THESE TERMS AND CONDITIONS, IN WHICH CASE THE TERMS "YOU" OR "YOUR" SHALL REFER TO SUCH ENTITY, ITS AFFILIATES AND USERS ASSOCIATED WITH IT. IF YOU DO NOT HAVE SUCH AUTHORITY, OR IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS, YOU MUST NOT ACCEPT THIS AGREEMENT AND MAY NOT USE THE SERVICES.

Please note that if you are accessing any Fileinbox service in your capacity as a government entity, there are special terms that may apply to you. Please see Section G.17, below, for more details.

If Fileinbox makes material changes to these Terms, we will usually notify you by email or by posting a notice on our site before the changes are effective. Any new features that augment or enhance the current Service, including the release of new tools and resources, shall be subject to the Terms of Service. Continued use of the Service after any such changes shall constitute your consent to such changes. You can review the most current version of the Terms of Service at any time at: https://fileinbox.com/terms

Violation of any of the terms below will result in the termination of your Account. While Fileinbox prohibits such conduct and Content on the Service, you understand and agree that Fileinbox cannot be responsible for the Content posted on the Service and you nonetheless may be exposed to such materials. You agree to use the Service at your own risk.

A. Account Terms

You may not use the Service if you are in the European Union.
You must be 13 years or older to use this Service.
You must be a human. Accounts registered by "bots" or other automated methods are not permitted.
You must provide your name, a valid email address, and any other information requested in order to complete the signup process.
Your login may only be used by one person - a single login shared by multiple people is not permitted. You may create separate logins for as many people as your plan allows.
You are responsible for maintaining the security of your account and password. Fileinbox cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
You are responsible for all Content posted and activity that occurs under your account (even when Content is posted by others who have accounts under your account).
One person or legal entity may not maintain more than one free account.
You may not use the Service for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright or trademark laws).

B. API Terms

Customers may access their Fileinbox account data via an API (Application Program Interface). Any use of the API, including use of the API through a third-party product that accesses Fileinbox, is bound by these Terms of Service plus the following specific terms:

You expressly understand and agree that Fileinbox shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Fileinbox has been advised of the possibility of such damages), resulting from your use of the API or third-party products that access data via the API.
Abuse or excessively frequent requests to Fileinbox via the API may result in the temporary or permanent suspension of your account's access to the API. Fileinbox, in its sole discretion, will determine abuse or excessive usage of the API. Fileinbox will make a reasonable attempt via email to warn the account owner prior to suspension.
Fileinbox reserves the right at any time to modify or discontinue, temporarily or permanently, your access to the API (or any part thereof) with or without notice.

C. Payment, Refunds, Upgrading and Downgrading Terms

All paid plans must enter a valid payment account. Free accounts are not required to provide payment account information.
An upgrade from the free plan to any paying plan will immediately bill you.
For monthly or yearly payment plans, the Service is billed in advance on a monthly or yearly basis and is non-refundable. There will be no refunds or credits for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account. In order to treat everyone equally, no exceptions will be made unless you ask super nicely.
When changing from a monthly billing cycle to a yearly billing cycle, Fileinbox will bill for a full year at the next monthly billing date.
All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties, excluding only United States (federal or state) taxes.
For any upgrade or downgrade in plan level while on a monthly billing cycle, the credit card that you provided will automatically be charged the new rate on your next billing cycle. For upgrades or downgrades while on a yearly plan, Fileinbox will immediately charge or refund the difference in plan cost, prorated for the remaining time in your yearly billing cycle.
Downgrading your Service may cause the loss of Content, features, or capacity of your Account. Fileinbox does not accept any liability for such loss.

D. Cancellation and Termination

You are solely responsible for properly canceling your account. An email or phone request to cancel your account is not considered cancellation. You can cancel your account at any time by clicking on the Account link in the global navigation bar at the top of the screen. The Account screen provides a simple no questions asked cancellation link.
All of your Content will be immediately deleted from the Service upon cancellation. This information can not be recovered once your account is cancelled.
If you cancel the Service before the end of your current paid up month, your cancellation will take effect immediately and you will not be charged again.
Fileinbox, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Service, or any other Fileinbox service, for any reason at any time. Such termination of the Service will result in the deactivation or deletion of your Account or your access to your Account, and the forfeiture and relinquishment of all Content in your Account. Fileinbox reserves the right to refuse service to anyone for any reason at any time.

E. Modifications to the Service and Prices

Fileinbox reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice.
Prices of all Services, including but not limited to monthly or yearly subscription plan fees to the Service, are subject to change upon 30 days notice from us. Such notice may be provided at any time by posting the changes to the Fileinbox Site (fileinbox.com) or the Service itself.
Fileinbox shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

F. Copyright and Content Ownership

We claim no intellectual property rights over the material you provide to the Service. Your uploaded data remain yours.
Fileinbox does not pre-screen Content, but Fileinbox and its designee have the right (but not the obligation) in their sole discretion to refuse or remove any Content that is available via the Service.
You shall defend Fileinbox against any claim, demand, suit or proceeding made or brought against Fileinbox by a third-party alleging that Your Content, or Your use of the Service in violation of this Agreement, infringes or misappropriates the intellectual property rights of a third-party or violates applicable law, and shall indemnify Fileinbox for any damages finally awarded against, and for reasonable attorney’s fees incurred by, Fileinbox in connection with any such claim, demand, suit or proceeding; provided, that Fileinbox (a) promptly gives You written notice of the claim, demand, suit or proceeding; (b) gives You sole control of the defense and settlement of the claim, demand, suit or proceeding (provided that You may not settle any claim, demand, suit or proceeding unless the settlement unconditionally releases Fileinbox of all liability); and (c) provides to You all reasonable assistance, at Your expense.
The look and feel of the Service is copyright ©2014 Fileinbox. All rights reserved. You may not duplicate, copy, or reuse any portion of the HTML/CSS, Javascript, or visual design elements or concepts without express written permission from Fileinbox.

G. General Conditions

Your use of the Service is at your sole risk. The service is provided on an "as is" and "as available" basis.
Support for Fileinbox services is only available in English, via email.
You understand that Fileinbox uses third-party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service.
You must not modify, adapt or hack the Service or modify another website so as to falsely imply that it is associated with the Service, Fileinbox, or any other Fileinbox service.
You may use the Fileinbox Upload Pages service solely as permitted and intended to host your organization pages, personal pages, or project pages, and for no other purpose. You may not use Fileinbox Pages in violation of Fileinbox's trademark or other rights or in violation of applicable law. Fileinbox reserves the right at all times to reclaim any Fileinbox URL without liability to you.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission by Fileinbox.
We may, but have no obligation to, remove Content and Accounts containing Content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service.
Verbal, physical, written or other abuse (including threats of abuse or retribution) of any Fileinbox customer, employee, member, or officer will result in immediate account termination.
You understand that the technical processing and transmission of the Service, including your Content, may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.
You must not upload, post, host, or transmit unsolicited email, SMSs, or "spam" messages.
You must not transmit any worms or viruses or any code of a destructive nature.
If your bandwidth usage significantly exceeds the average bandwidth usage (as determined solely by Fileinbox) of other Fileinbox customers, we reserve the right to immediately disable your account or throttle your file uploads until you can reduce your bandwidth consumption.
Fileinbox does not warrant that (i) the service will meet your specific requirements, (ii) the service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the service will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations, and (v) any errors in the Service will be corrected.
You expressly understand and agree that Fileinbox shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Fileinbox has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third-party on the service; (v) or any other matter relating to the service.
The failure of Fileinbox to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and Fileinbox and govern your use of the Service, superseding any prior agreements between you and Fileinbox (including, but not limited to, any prior versions of the Terms of Service). You agree that these Terms of Service and Your use of the Service are governed under Texas law.
Questions about the Terms of Service should be sent to [email protected].

H. User Data Privacy and Protection

Commitment to Data Privacy: Fileinbox is committed to protecting the privacy and security of its users' data. We believe in transparency and are dedicated to ensuring the confidentiality and integrity of the information entrusted to us.
Prohibition of Data Sale: Fileinbox strictly prohibits the sale of any user data to third parties. This includes, but is not limited to, personal information, contact details, and any data uploaded or processed through our Service.
Data Usage: The data collected by Fileinbox is used solely for the purpose of providing and improving our Service. This may include service-related communication, support, and enhancement of user experience, in compliance with our privacy policy.
Third-Party Access: No third-party shall be granted access to user data for the purpose of marketing or sales. Any sharing of data with third parties will be solely for the purpose of providing the Service, and only with explicit user consent or as required by law.
User Consent: By using Fileinbox, users consent to the collection and use of their data as outlined in our Privacy Policy. Users have the right to access, modify, and request deletion of their data at any time.
Changes to Data Usage Policy: Fileinbox reserves the right to make changes to this data usage policy. Any changes will be communicated through appropriate channels and reflected in an updated version of these Terms of Service.